Note: The Auto-answer feature is currently in its beta phase. As a beta feature, it may undergo further refinement and improvements based on our user feedback and testing. You are encouraged to provide feedback on your experience with Auto-answer to contribute to its ongoing development.

Auto-answer is a feature designed to simplify and expedite the process of responding to queries within channels.

1. To initiate the Auto-answer feature, users must navigate to the Albus settings.
   
2. Click on Auto-answer, and enable it. You can choose the channels from the page.
   
3. Click here to learn how to enable the Auto-answer feature.
   

Scanning channel messages:

1. Auto-answer operates primarily within channels.
   
2. When any message is posted within a channel, Albus diligently scans the content for relevance.
   
1. For instance, if a user posts a question like "How many leaves do we have?" in the channel, Albus reads the message and initiates a search in the company wiki for pertinent information.

Response Generation:

1. Upon finding relevant information in the company wiki, Albus generates an automatic response.
   
2. The generated response will get shared in the same thread in the channel providing a quick and accurate answer to the user's query.

1. If Albus fails to locate relevant information during its search, it remains silent.
   
2. No response is posted, ensuring that users are unaware of the search process.
   
3. This feature maintains a clean and uncluttered channel environment, with responses only appearing when accurate information is found.
   

Thread vs. Channel Interaction:

1. Auto-answer distinguishes between questions posed in channel threads and those in the main channel.
   
2. It responds exclusively to questions posted in the channel. 

Question credits:

1. Auto-answer operates on your question credits.
   
2. Each automatic response consumes one question credit.
   
3. Every workspace is allocated a specific number of question credits per month, and the consumption of credits is directly proportional to the number of automatic responses generated.
   
4. If Albus auto answers 20 questions, your question balance will get decreased by 20.

1. When adding Albus to a new channel, users have the option to enable Auto-answer by default.
   
2. This feature streamlines the setup process, automatically configuring Albus to respond to queries in the added channel.
   

1. Alternatively, users can manually add Albus to specific channels, deciding whether or not to enable Auto-answer.
   

To provide your feedback, feel free to reach out to us at albus@springworks.in.