How to cancel your Subscription with Trivia?

How to cancel your Subscription with Trivia?

You can cancel whenever you want. But, your cancellation will come into effect only after the end of your ongoing term.

To cancel the subscription with Trivia, follow these steps:

1. Free Trial:

After your trial, you will be automatically placed on our free forever Basic planNo need to cancel anything because it is a Free Forever plan and won't charge you anything 

If you don't want it, You can remove the app from Slack.



2. Basic Plan:

  1. Open the Dashboard
  2. Click on I use Trivia on Slack


  1. Select a Slack account or workspace.
  2. Click on Accept and Continue.

  1. Now, you will get redirected to the Trivia dashboard ( ref. to the image below)
  2. Click on the Billing on the left side panel
  3. Since it is a free forever plan, you won't find a cancel button for this.
  4. Here you will get the options to upgrade your subscription plan as shown below


3. Standard & Pro Plan:
  1. Open the Dashboard
  2. Click on I use Trivia on Slack


  1. Select a Slack account or workspace.
  2. Click on Accept and Continue.

  1. Now, you will get redirected to the Trivia dashboard ( ref. to the image below)
  2. Click on the Billing on the left side panel.
  3. Click on the Manage Plan on the right side of the screen.


  1. You will get redirected to the billing page. Where you will see all the billing information.
  2. Here you can also update your subscription plan at any point in time.
  3. Now, Click on the cancel button as shown below
  1. Click on the Cancel plan.
  1. You have successfully canceled your subscription with Trivia.

  1. If you change your mind, you can Renew your subscription by Clicking on Renew plan.

4. Enterprise Plan:

All Enterprise plan subscribers can contact our dedicated support team. In case you wish to cancel your subscription.




    • Related Articles

    • Why does Trivia need so many permissions?

      Yes, Trivia needs a lot of permissions, technically. But we are not really asking for too much. To ensure a smooth user experience and Great customer service, we usually ask for the Admin name and email address. Jump down to the section below to read ...
    • How can I purchase a Trivia subscription?

      Purchasing a Trivia subscription is as easy as buying your favorite apparel online ? Here are the steps to purchase a Trivia subscription:  Navigate to the Dashboard and Sign in with Slack. Choose your Slack workspace and Continue. Open the Billing ...
    • What all data do I share with the Trivia App?

      We understand a lot of sensitive data lives in Slack and we’re right here with you. Please review our Terms & Conditions, Privacy Policy, Cookie Policy, and the breakdown of data collected (mentioned below). Note: We complete security reviews or ...
    • Is it possible to upgrade or degrade my Trivia Subscription?

      YES, It is possible to upgrade or degrade your Trivia Subscription from your end. Here are the simple steps to do it:  Navigate to the Dashboard and Sign in with Slack. Choose your Slack workspace and Continue. Open the Billing page and click on ...
    • How to Uninstall Trivia on MS Teams?

      In this article let's learn how to Uninstall and Cancel the Subscription on MS Teams.  Here is a video explaining how to Uninstall Trivia completely from your organization:  Here are the Steps to follow:  To Uninstall Trivia from your MS Teams using ...