How to delete a Candidate in Awaiting Input status?

How to delete a Candidate in Awaiting Input status?

Steps: 

You can edit the details or delete the candidate from the portal itself and the unit will be sent back to the package (refunded)

  1. Click on “Candidates
  2. Click on “Name of the candidate” 
  3. Click on “3 dots” against the name of the candidate
  4. Click on “Edit details
  5. Click on “Delete
Instructional Video: Link

Please note: You will be able to edit the details/ delete the candidate only if the status is AWAITING INPUT.

AWAITING INPUT

In case of statuses other than AWAITING INPUT: Please drop an email to cs@springverify.com requesting to stop/close the BGV (Background Verification) of the In-Progress check
(Note: The cost of the unit In-Progress will not be refunded).












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