How to set up the recognition feature for EngageWith?

How to set up the recognition feature for EngageWith?

Know the various settings available to configure recognition on EngageWith's web platform. 

1. Login to your EngageWith account
2. Click Configuration under Recognition (from the left navigation bar)

A. Configure recognitions
Here you can configure the type of recognition you want for your organization. By default, we have 4 recognition type:
  1. Admin Kudos - Can only be sent by admins
  2. Kudos (All Users) - This is peer-to-peer recognition and can be sent by all employees
  3. Admin Shoutout - Can only be sent by admins
  4. Shoutout (All Users) - This is peer-to-peer recognition and can be sent by all employees
You can create your own recognition type or edit/delete the existing ones. 


Enable the "Approval Required" checkbox if you want to set up approvals for user recognition. We recommend setting approvals for Shoutouts or higher-value recognitions to prevent misuse and ensure meaningful acknowledgments.

Organization-wide approver - Assign organization-wide approver to approve all the recognition requests. You can change this anytime. 

Set monthly points for recognition - You can change the monthly point allowance. Enable the checkbox to allow users to carry forward a specific amount of unused points every month. 

Special recognition permissions - Set up special permissions to ensure a smoother recognition process. Designate specific users, such as CXOs, Directors, and VPs, to send recognitions without needing approvals. Additionally, you can exclude certain users from receiving recognition, allowing them only to send recognitions. This is ideal for roles primarily focused on giving feedback rather than receiving it.


Customize Points - Give your points a unique name.

B) Redemption - Enable the redemption for recognition button to allow users to redeem their points. 
Note - The Redemption settings must be configured to enable this.
C) Values - Incorporate your organization's values into every recognition sent. By default, there are five core values included, but you can easily edit or add your own. These values are linked to each recognition, showcasing which company value the recognized individual exemplifies. This not only reinforces your cultural values but also highlights the specific behaviors that align with your organization's principles. You may also choose to not make this a mandatory requirement.


D) Email Notifications - You can enable/disable email notifications from here. Notifications are sent for all recognitions, approvals, etc. 

In case of any queries, do reach out to us at engagewith@springworks.in 

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