Insufficiency and FAQs

Insufficiency and FAQs

What is Insufficiency?

Insufficiency is a status which denotes that the document/details provided by you is not sufficient for the source to verify any given check. The color of the Insufficiency status is Orange.

Note - You can check the details of the statuses here:  Check wise statuses - Definition and Color codes
  1. If an Insufficiency is detected in any of your documents then you will receive an email from us with the subject line similar to: Insufficiencies of ( Your Name ) ( Your Company's name ).
  2. Once you receive an Insufficiency email, your next course of action should be reviewing the email and attaching the document/clarification in the same Inusfficiency email thread.
  3. Once you share the document our team will check the document and process it further if the document submitted by you is sufficient.
Check NameMandatory Requirement
ID CheckPAN, Voter ID, or Driving License
Passport CheckPassport
Address CheckGovernment-issued ID proof: DL / Aadhaar / Passport / Voter ID / Ration Card
Court CheckSame as Address Check
Employment CheckExperience Letter
UAN CheckUAN
Education CheckDegree Certificate + All semesters marks sheet
Credit CheckPermanent Account Number(PAN) with Name, Date of Birth, and Address of the candidate
World-CheckName, Date of Birth, and address of the candidate
Social Media CheckSocial Media links of LinkedIn, Facebook, Twitter, and Instagram. The profiles need to be made public.
Drugs TestUrine samples of the candidate to be collected through a phlebotomist either at the candidate's residence or at the collection camps.

Some general FAQs around Insufficiencies:

1. I do not have any of the above mentioned documents for the address verification. What should I do now?

Answer - Create an affidavit in the stamp paper citing your stay at the address and share it with us or share any recent utility bill in your or your family member's name.

2. How can we share our documents?

Answer - You will have to share your documents in the insufficiency email that you receive from us. Note - The conversation is highly confidential and is thoroughly protected.

3. I don't have any employment documents, what should I do?

Answer - Ideally, you should reach out to your ex-employer and get the document as it is extremely important to have the supporting documents.

For any further questions on insufficiency, please feel free to reach out to insufficiency@springverify.com .

    • Related Articles

    • SpringVerify Dashboard Related FAQs

      Q. Can HR select the checks on the dashboard before initiating the case? Yes, HR can select the preferred package and add any specific checks for each candidate. Here’s how: Step 1: Add Candidate Step 2: Select Packages and Add-on checks When you ...

    • Operations/Verifications-related FAQs

      Q. Can hard/soft copies of documents be sent through the mail? No. The HR or the candidate is expected to enter details and upload documents through the background verification (BGV) form link or the SpringVerify portal only. Uploading bulk data ...

    • Operations/Verifications related FAQs

      Q. What if the client requests direct contact numbers of the Operations/Customer support team? Kindly Do-Not share anyone's direct contact details. Instead, connect the client to the customer success specialist via email. This will allow our team to ...

    • FAQs on Alumni Verification

      Welcome to our comprehensive guide on Alumni Verification! Here, we've compiled a list of frequently asked questions to streamline the process and provide clarity for both employers and former employees seeking verification information: What is ...

    • Check wise statuses - Definition and Color codes

      Statuses and their colors: Light Blue Processing / Form Submitted Dark Blue In progress Green Completed (Verified) Red Discrepant Yellow UTV (Unable to verify) Orange Insufficiency Grey Insuff-Closed / Closed Black On-hold Definition: Processing / ...