Overview

SpringVerify  has developed integrations with JazzHR, enabling clients to use API Keys from the JazzHR platform. This integration streamlines and automates background verification processes within the JazzHR environment.

When a candidate is moved to the configured SpringVerify BGV stage in JazzHR, the candidate's basic information (name, email address, and phone number) is automatically synced to SpringVerify. Once synced, a BGV invitation is sent to the candidate, allowing them to submit the required details and documents for verification.

After the candidate completes the BGV form submission, the verification process is initiated in SpringVerify. Upon completion, the final BGV report can be automatically pushed back to JazzHR and made available in the candidate's Documents section. Optionally, interim reports can also be pushed to JazzHR during the verification process.

Note: Once a candidate is moved to the triggering stage in JazzHR, their data will be synced to SpringVerify within 15 minutes to initiate the background verification.

Steps to Generate API Key on JazzHR

1. Sign in to your JazzHR developer account.
2. Go to Settings and select Integrations.



3. Copy your existing API key, or click Generate New Key to create a new one.

Create a Workflow in JazzHR and Initiate BGV

1. Go to Settings and select Workflows.



2. Click Create New to set up a new workflow, or select an existing one to edit.



3. Enter a name for the workflow and click Create.



4. Add a new stage named SpringVerify BGV, or edit an existing stage in your hiring flow, then click Save.





5. Create a job in JazzHR, select the workflow from the dropdown, and save the job.



6. Add a candidate to the job.



7. Move the candidate to the SpringVerify BGV stage by clicking the Advance button.

Note: Once the candidate submits the BGV and verification is complete, the report will be automatically pushed back to JazzHR under the Documents section.

Steps to Integrate JazzHR with SpringVerify IN

1. Go to the SpringVerify IN integrations page: https://portal.in.springverify.com/integrations — view all available integrations and their required setup steps.



2. Locate the JazzHR card and open it.



3. Enter your JazzHR API key and click Connect.



4. Autofill Candidate from JazzHR is enabled by default. When enabled, the candidate's basic details are fetched from JazzHR and automatically added to the SpringVerify portal.



5. Enable Push BGV Report to JazzHR if you want the final verification report sent back to JazzHR once verification is completed. The report will be available under the Documents section in JazzHR.



6. To push interim reports back as well, enable the Push Interim Report option.
7. You can view the number of jobs processed or synchronized through the integration. Click Add Row to map a package for each job.



8. Map your SpringVerify packages to the corresponding jobs in JazzHR and click Save.

Frequently Asked Questions (FAQs)

Q1: What is the JazzHR–SpringVerify integration?
The integration allows organizations to automate background verification (BGV) processes by syncing candidate data from JazzHR to SpringVerify and pushing verification reports back to JazzHR.

Q2: How do I generate an API key in JazzHR?
Navigate to Settings → Integrations in JazzHR. You can either copy your existing API key or generate a new one.

Q3: How do I connect JazzHR with SpringVerify?
Go to the SpringVerify Integrations page, open the JazzHR integration card, enter your JazzHR API key, and click Connect.

Q4: What is the purpose of the “SpringVerify BGV” stage?
This stage acts as the trigger point. When a candidate is moved to this stage in JazzHR, their details are synced to SpringVerify for background verification.

Q5: How long does it take for candidate data to sync after moving them to the trigger stage?
Candidate data is typically synced to SpringVerify within 15 minutes of being moved to the configured trigger stage.

Q6: Do I need to create a new workflow in JazzHR?
You can either create a new workflow or modify an existing one by adding a stage that will trigger the SpringVerify integration.

Q7: What is the “Autofill Candidate from JazzHR” option?
When enabled, SpringVerify automatically fetches and populates the candidate's basic information from JazzHR.

Q8: Can the final BGV report be sent back to JazzHR?
Yes. Enable the Push BGV Report to JazzHR option to automatically upload the completed report to the candidate's Documents section in JazzHR.

Q9: Can interim reports also be pushed to JazzHR?
Yes. Enable the Push Interim Report option to send interim verification reports to JazzHR.

Q10: Where can I find the BGV reports in JazzHR?
Reports are uploaded to the candidate's Documents section in JazzHR.

Q11: How do I map SpringVerify packages to JazzHR jobs?
Use the package mapping section in the integration settings, click Add Row, select the relevant JazzHR job, map the corresponding SpringVerify package, and save the configuration.

Q12: Can I track how many jobs have been processed through the integration?
Yes. The integration dashboard displays the number of jobs that have been processed or synchronized.

Q13: What happens if I don't enable the report pushback options?
The verification process will still be completed in SpringVerify, but reports will not be automatically uploaded to JazzHR.

Q14: Is a separate API key required for each JazzHR job?
No. A single valid JazzHR API key is sufficient to establish the integration.

Q15: What should I check if candidates are not syncing to SpringVerify?
Verify that:

• The JazzHR API key is valid.
• The integration is connected successfully.
• The candidate has been moved to the configured trigger stage.
• At least 15 minutes have passed since the candidate was moved.

Q16: Does moving a candidate to any stage trigger the integration?
No. Only the stage configured for SpringVerify BGV initiation will trigger candidate synchronization.

Q17: Can existing JazzHR workflows be used for the integration?
Yes. You can add a SpringVerify BGV stage to an existing workflow instead of creating a new one.

Q18: Is package mapping mandatory?
Yes. Package mapping ensures that the correct SpringVerify verification package is assigned when a candidate is synchronized from a specific JazzHR job.