SpringVerify IN integrates with JazzHR to automate background verification (BGV). When a candidate is moved to the configured SpringVerify BGV stage in JazzHR, their details are synced to SpringVerify instantly via webhook. A BGV invitation is then sent to the candidate to submit required documents. Once verification is complete, the final report is automatically pushed back to the candidate Documents section in JazzHR.

Note: Candidate data is synced to SpringVerify immediately when they are moved to the trigger stage in JazzHR.

Part 1 - Set Up JazzHR

Step 1: Generate an API Key in JazzHR

1. Sign in to your JazzHR account.
2. Go to Settings - Integrations.
3. Copy your existing API key, or click Generate New Key to create a new one.

Step 2: Configure Webhook in JazzHR

1. Go to Settings - Integrations - Candidate Export Integrations and click Add Integration.

2. In the Connect an Integration dialog, enter SpringVerify as the name, paste the Webhook URL from SpringVerify, and click Save.

Step 3: Create a Workflow in JazzHR

1. Go to Settings - Workflows.

2. Click + Create Workflow to create a new workflow, or select an existing one to edit.

3. Enter a name such as SpringVerify BGV and click Create.

4. Add a new stage named SpringVerify BGV and click Save.

5. On the SpringVerify BGV stage, click Add and select Send to SpringVerify as the action.

6. Create a job in JazzHR, select the SpringVerify BGV workflow from the Recruiting Workflow Template dropdown, and save the job.

7. Add a candidate to the job.

8. Move the candidate to the SpringVerify BGV stage by clicking Advance.

Part 2 - Connect JazzHR in SpringVerify

1. Go to the SpringVerify Integrations page: portal.in.springverify.com/integrations

2. Locate the JazzHR card and click Connect.

3. Enter your JazzHR API key and click Connect.

4. Once connected, copy the Webhook URL shown and paste it into JazzHR (Part 1, Step 2).

5. Enable Push BGV Report to JazzHR to automatically send the final verification report to the candidate Documents section once verification is complete.
6. Enable Push Interim Report if you also want interim reports pushed to JazzHR.
7. Under Package Mapping, click + Add Row to map each JazzHR job to a SpringVerify verification package, then click Save Mappings.

Once verification is complete, the BGV report is automatically pushed back and appears in the candidate Documents section in JazzHR.

Frequently Asked Questions

Q1. What is the JazzHR-SpringVerify integration?

It allows organisations to automate BGV by syncing candidate data from JazzHR to SpringVerify and pushing verification reports back to JazzHR.

Q2. How do I generate an API key in JazzHR?

Go to Settings - Integrations in JazzHR. Copy your existing API key or generate a new one.

Q3. How long does it take for a candidate to sync to SpringVerify?

Candidate data syncs immediately when moved to the configured trigger stage. There is no delay.

Q4. What is the purpose of the SpringVerify BGV stage?

It is the trigger point. When a candidate is moved to this stage, their details are synced to SpringVerify for background verification.

Q5. Can the final BGV report be sent back to JazzHR?

Yes. Enable Push BGV Report to JazzHR to automatically upload the completed report to the candidate Documents section.

Q6. Can interim reports also be pushed to JazzHR?

Yes. Enable Push Interim Report to send interim verification reports to JazzHR during the process.

Q7. Is package mapping mandatory?

Yes. Package mapping ensures the correct SpringVerify package is assigned when a candidate syncs from a specific JazzHR job.

Q8. Can I use an existing JazzHR workflow?

Yes. You can add a SpringVerify BGV stage to any existing workflow instead of creating a new one.

Q9. What should I check if candidates are not syncing?

Verify the JazzHR API key is valid, the integration is connected successfully, and the candidate has been moved to the configured trigger stage.

Q10. Where can I find the BGV reports in JazzHR?

Reports are uploaded to the candidate Documents section in JazzHR.