Overview: 🚀 SpringVerify + Zoho Recruit Integration Guide
SpringVerify’s integration with Zoho Recruit helps you manage employee background verifications seamlessly. Once set up, you can initiate verifications directly from Zoho Recruit, with documents fetched automatically, candidate details pre-filled, and reports synced back to Zoho.

1. Log in to the SpringVerify portal → Integrations.

2. Find the Zoho Recruit card and click Connect.

3. You’ll be redirected to Zoho Recruit — log in and click Accept.
   
   

4. You’ll return to SpringVerify with a confirmation message: “Zoho Recruit Integration added successfully.”
   

   ---

Step B: Add Background Verification Fields in Zoho Recruit

1. Go to Settings → Modules → Candidates
   
   

2. Create a new section called BGV.
   ⚠️ Field names must match exactly as given here.

3. Add the following fields:

   • Picklist: SpringVerify Package → add package names from SV portal.

   • Single-Line: SpringVerify BGV Status

   • Multi-Line: SpringVerify BGV Remarks

   • URL: SpringVerify BGV Report

4. Click Save Layout.

---

Step C: Start a Background Verification in Zoho Recruit

1. Open a Candidate Detail Page or create a new candidate.
   
   
   
   

2. Upload required documents as attachments.

   • SpringVerify AI will parse docs, auto-categorize (employment, education, etc.), and prefill details.

3. Select the SpringVerify Package from the dropdown → click Save.
   
   

4. BGV Initiation:

   • Webhook method: Instantly triggers BGV when a package is selected.

   • Cron method: Sync runs every 5 minutes to fetch updates.

5. If issues occur (missing docs, duplicate email/phone, etc.), the field BGV Remarks will show the failure reason.

---

Step D: Track BGV Status & Reports

1. Every 3 hours, SpringVerify pushes updated status + report URL back into Zoho Recruit.

1. You can view these in the BGV section of the Candidate profile.
   
   
   
   

Congratulations! You have successfully integrated Zoho Recruit with SpringVerify. Bravo 👏

By implementing a background verification process, your organisation has made a smart decision to ensure the accuracy of employee information. This step strengthens trust, integrity, and reliability within your team.

1. In Zoho Recruit, go to Settings → Workflow Rules → Create Rule.
   
   

2. Choose Candidates module → Trigger: Field Update → SpringVerify Package.
   
   

3. Add an Instant Action → Webhook:

   • URL: https://webhook.in.springverify.com/zoho_recruit

   • Method: POST

   • Parameters (standard):

     • id: Candidate ID

     • package: SpringVerify Package

   • Parameters (custom):

     • token: Token copied from SV portal

FAQs (Quick Reference)

Q1. What does the integration do?
Fetches candidate docs, pre-fills the BGV form, initiates verification, and sends reports/status back into Zoho Recruit.

Q2. Why is BGV not starting?

• Ensure SpringVerify Package is selected.

• Check that the BGV fields are added correctly.

• Verify the integration is active.

Q3. How often are statuses/reports updated?

• Every 3 hours (Cron) or instantly (if Webhook is set up).

Q4. Who updates the fields?

• You select SpringVerify Package.

• SpringVerify updates BGV Status, Remarks, and Report URL automatically.

Q5. What if labels/fields don’t match?

• Integration will fail. Ensure fields match the KBA exactly.