Security and Privacy FAQ

Security and Privacy FAQ

Does Albus use customer data to train OpenAI models?
  • No, Albus does not use customer prompts or company data to train OpenAI models.
  • Your data remains private and is not utilized to improve OpenAI models.

How is data protected within Albus?
  • Your data is safeguarded through encryption.
  • We use AES 256-bit encryption to protect data stored on our servers, and during transmission, we employ TLS 1.2 or higher to secure data as it travels between your devices and our servers.

Is Albus compliant with security standards?
  • Absolutely. Albus is certified SOC2 compliant.
  • This certification reflects our dedication to upholding the highest security standards and ensuring the safety of your data.
  • Implementing strong encryption practices, and maintaining SOC2 compliance, we ensure your peace of mind while using our services.


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