Ticketing Connectors - Intercom

Ticketing Connectors - Intercom

Introduction:

  • For Albus to absorb information, you need to connect your Intercom account with Albus.

  • ​Albus collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish the connection between your Albus and Intercom accounts.


Following are the fields which are absorbed from Intercom:

  1. Ticket name

  2. Ticket status

  3. Created by

  4. Ticket description

  5. Ticket contact

  6. Ticket attachments

  7. Created at

  8. Updated at

  9. Completed at

  10. Priority



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