Ticketing Connectors - Gorgias

Ticketing Connectors - Gorgias

Introduction:

  • For Albus to absorb information, you need to connect your Gorgias account with Albus.

  • Albus collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish the connection between your Albus and Gorgias accounts.


Following are the fields which are absorbed from Gorgias:

  1. Tickets

    1. Ticket name

    2. Ticket number

    3. Assignee name

    4. Ticket status

    5. Created by

    6. Ticket description

    7. Ticket contact

    8. Ticket tags

    9. Created at

    10. Updated at

    11. Priority

    12. Language

    13. Is ticket unread: true/false

  2. Contacts

    1. Contact name

    2. Contact email

    3. Contact details

    4. Created at

    5. Updated at

  3. Users

    1. User name

    2. User email

    3. Is user active: true/false

    4. User role

    5. Created at

    6. Updated at


    • Related Articles

    • Ticketing Connectors - Intercom

      Introduction: For Albus to absorb information, you need to connect your Intercom account with Albus. Albus collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish the ...

    • Ticketing Connectors - HelpScout

      Introduction: For Albus to absorb information, you need to connect your HelpScout account with Albus. Albus collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish the ...

    • Ticketing Connectors - Clickup

      Introduction: For Albus to absorb information, you need to connect your Clickup account with Albus. Albus collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish the connection ...

    • Ticketing Connectors - Asana

      Introduction: For Albus to absorb information, you need to connect your Asana account with Albus. Albus collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish the connection ...

    • Ticketing Connectors - ADO

      Introduction: For Albus to absorb information, you need to connect your ADO account with Albus. Albus collaborates with Truto, a third-party integrator that adheres to GDPR compliance and holds ISO-27001 certification, to establish the connection ...