Candidate Activity Logs for Company Admins | Full BGV Transparency

Viewing and Understanding Candidate Activity Logs

We’ve made candidate activity tracking more transparent and accessible for company admins. You can now view complete candidate logs directly from the candidate details page

1. Login to your SpringVerify account
2. Navigate to Candidates tab
3. Click on any candidate name to pull up the details
4. Click View Logs


5. The Update Logs tab shows: 

  • Candidate status transitions

  • Check status changes

  • Field edits

  • Any other candidate-level updates

Filters Available:

  • Update Type

  • Update Area

  • User

This makes it easy to trace who updated what and when.



Email Logs Tab

The Email Logs tab tracks all emails sent to:

  • Candidates

  • Clients

You can see delivery statuses such as:

  • Sent

  • Delivered

  • Opened

  • Clicked

Filters Available:

  • Recipient

  • Recipient Type

  • Email Status

  • Email Name

This gives you full visibility into communication history.


Effort Logs Tab

The Effort Logs tab provides a unified view of:

  • Manual effort tracking

  • Call logs

  • AI call logs

Filters Available:

  • Effort Mode

  • Status

  • Update Type

This is also available at the individual check level, allowing granular tracking of verification efforts.

If you’d like help navigating the  logs feature or want a walkthrough, feel free to reach out to your account manager or email us at cs@springverify.com


    • Related Articles

    • What are Candidate Analytics?

      Overview SpringVerify Candidate Analytics refers to the data-driven insights and reporting tools built on top of SpringVerify’s background verification and screening processes. It helps recruiters, HR teams, and hiring managers to get a snapshot of ...

    • Viewing and Downloading Candidate Background Verification Forms

      As a Company Admin (CA), you can now view and download the background verification (BGV) forms submitted by candidates in their original state. Once a candidate submits their BGV form, authorized users can access the form exactly as it was submitted ...

    • How to add a candidate on SpringVerify?

      Adding candidates to SpringVerify is a simple and efficient process. Follow the steps below to add a candidate manually: Step 1: Log into Your SpringVerify Account Visit the SpringVerify platform and log in with your credentials. Once logged in, you ...

    • How to Read & Interpret a Candidate Report on SpringVerify?

      Know how to access, read, and interpret a candidate verification report on SpringVerify. 1. Login to your SpringVerify Account 2. Navigate to Candidates tab 3. Click on the relevant candidate's name 4. The detailed page will open, click View Report ...

    • How to Use Clickable Navigation in Downloaded Candidate Reports

      Overview We've made it much easier to navigate through downloaded Candidate Verification Reports (PDFs). You can now click on any section in the summary to jump directly to that check, and use the "Go back to summary" link to return to the first page ...