Why does Trivia need so many permissions?

Why does Trivia need so many permissions?

Yes, Trivia needs a lot of permissions, technically. But we are not really asking for too much.

To ensure a smooth user experience and Great customer service, we usually ask for the Admin name and email address. Jump down to the section below to read more on this.

We understand a lot of sensitive data lives in Slack, and We built Trivia with enterprise-grade security. You can review our Terms & ConditionsPrivacy Policy, and Cookie Policy.

Note: We complete security reviews or questionnaires for annual subscriptions.

We will tell you exactly what data we need access to and why:

Trivia only collects information to run quizzes, puzzles, games, and certain features such as scheduling and leaderboards. 

  • What data is collected?
    • The bot collects information for the team as it is implemented. This is specifically for enabling communications with users inside of Slack during and after various Trivia Events (games, challenges, etc.), and for sending out emails to the administrator for communicating important messages regarding onboarding, new feature releases, and support.
      • Team name - used in your personal Trivia dashboard, email communications
      • Admin details (name, email) - used in email communications (onboarding, payment, support & feature releases)
      • User names - used inside the app while displaying responses, results & leaderboards
  • How long is this data retained?
    • It's retained as long as you are a customer. After you cancel the plan, we routinely delete all PII data.
  • Where is the data stored and is it encrypted at rest?
    • It's stored in AWS servers in North Virginia, USA and yes, it's encrypted at rest.
  • Is the data used by any 3rd party application?
    • No data is used by any 3rd party application. The only information we process out of the system is the administrator name and email address for communicating important onboarding, feature releases, and support messages.
  • Who can interact with the Trivia bot?
    • If the administrator adds the Trivia bot to your team, it will be available for users to interact with, across all channels inside that particular team.

For a deeper level of control over the Trivia app, upgrade to Trivia's enterprise plan. We prioritize your request for admin management capabilities and data privacy.

    • Related Articles

    • How to Manage Trivia Automations on Slack?

      NOTE: You need Admin access to perform this action. Here's a quick video Tutorial : Here are the steps to manage your Trivia Automation: Open the Trivia app on Slack Click on Games below the Home Tab Click on Automate Games Choose the automation you ...
    • How do I add the Trivia App on Slack?

      Video Tutorial: Here are the steps to add Trivia to Slack: Open the Apps section on the left panel of your Slack and search for Trivia. Click on Add You will be redirected to the Slack App Directory, Click on Add to Slack. You will see the ...
    • Why does Trivia need so many permissions?

      Yes, Trivia needs a lot of permissions, technically, but we aren't really asking for too much. All we want is that you have a smooth user experience and great customer service, and that's typically why we take the admin's name and email address. Jump ...
    • Manage Trivia Admins for Slack

      You can manage Trivia admins by following these steps on your Trivia Dashboard: Open the Dashboard and log in with your Slack account. Navigate to the settings page in the top right corner. Under 'Add Admin,' use the search bar to find the member you ...
    • Purchasing a Trivia Subscription for Trivia on Slack

      Note: Pricing is based on the number of people in Trivia enabled channels. If your team size changes mid- cycle, the billing will be prorated. Here are the steps to purchase a Trivia subscription with pictorial representation: Navigate to the ...