Why does Trivia need so many permissions?

Why does Trivia need so many permissions?

Yes, Trivia needs a lot of permissions, technically. But we are not really asking for too much.

To ensure a smooth user experience and Great customer service, we usually ask for the Admin name and email address. Jump down to the section below to read more on this.

We understand a lot of sensitive data lives in Slack, and We built Trivia with enterprise-grade security. You can review our Terms & ConditionsPrivacy Policy, and Cookie Policy.

Note: We complete security reviews or questionnaires for annual subscriptions.

We will tell you exactly what data we need access to and why:

Trivia only collects information to run quizzes, puzzles, games, and certain features such as scheduling and leaderboards. 

  • What data is collected?
    • The bot collects information for the team as it is implemented. This is specifically for enabling communications with users inside of Slack during and after various Trivia Events (games, challenges, etc.), and for sending out emails to the administrator for communicating important messages regarding onboarding, new feature releases, and support.
      • Team name - used in your personal Trivia dashboard, email communications
      • Admin details (name, email) - used in email communications (onboarding, payment, support & feature releases)
      • User names - used inside the app while displaying responses, results & leaderboards
  • How long is this data retained?
    • It's retained as long as you are a customer. After you cancel the plan, we routinely delete all PII data.
  • Where is the data stored and is it encrypted at rest?
    • It's stored in AWS servers in North Virginia, USA and yes, it's encrypted at rest.
  • Is the data used by any 3rd party application?
    • No data is used by any 3rd party application. The only information we process out of the system is the administrator name and email address for communicating important onboarding, feature releases, and support messages.
  • Who can interact with the Trivia bot?
    • If the administrator adds the Trivia bot to your team, it will be available for users to interact with, across all channels inside that particular team.

For a deeper level of control over the Trivia app, upgrade to Trivia's enterprise plan. We prioritize your request for admin management capabilities and data privacy.

    • Related Articles

    • How do I remove Trivia from my Slack workspace?

      Remove the Trivia app from your workspace Who can use this feature according to Slack? By default, all members except for guests Permissions Workspace owners can choose to restrict who can install and remove apps and integrations. If you can't see ...
    • How do I add the Trivia App on Slack?

      Video Tutorial: Quick Steps to understand: Open the Apps section on the left panel of your slack and search for Trivia. Click on Add Trivia. From the Slack App Directory, Click on Add to Slack. Allow the permissions and Redirect to the Slack. (Can ...
    • Why does Trivia need so many permissions?

      Yes, Trivia needs a lot of permissions, technically, but we aren't really asking for too much. All we want is that you have a smooth user experience and great customer service, and that's typically why we take the admin's name and email address. Jump ...
    • Can I play Trivia with my teammates on a private channel?

      Yes, You can play Trivia with your teammates in a Private Slack channel. To play Trivia in your Private Slack channel, you need to add Trivia to the channel. To add Trivia to your Private Slack channel there are two methods. Listing them below and ...
    • How do I remove Trivia from a Slack Channel?

      Steps to remove Trivia from your Slack Channel: Open the channel info Click on Integrations Click on the App and select the option Remove Trivia from the Channel You are all set ? Pictorial Representations for the above steps: