How to Identify Your Point of Contact (POC) in SpringVerify
If you’re unsure about who your Point of Contact (POC) is, don’t worry! You can easily find this information directly from your SpringVerify dashboard by following these steps:
Steps to Identify Your POC
Log in to Your Dashboard:
Visit the SpringVerify Dashboard.
Enter your credentials and log in to access your account.
Navigate to the Help Section:
Click on the "Alphabet" icon located at the top-right corner of your dashboard.
Scroll down and select "Need Help?"
Find Your POC
You will see a list of your designated Point of Contact (POC) group along with their contact details.
💡Important Tips
We’ve categorized requests based on urgency and importance. Please ensure you contact the relevant stakeholders to avoid delays.
Note: Reaching out to the wrong POC may result in slower response times.
Still Can’t Find Your POCs? If the information is not visible or accessible, reach out to us at cs@springverify.com, and we’ll assist you further.
By following these steps, you can ensure faster resolution of your queries and avoid unnecessary delays.
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