When do we keep a check on hold?

A check is kept on hold when the candidate/user requests for 7 or more days to provide the document/requested information or if the candidate is working with his ex-employer and his last working day with the previous employment is a future date.
Related Articles
How to Hold, Pause, or Close a Verification / Check from the Portal
You can easily put a verification on hold, pause a background check, or close a case directly from the SpringVerify dashboard. This article explains how to temporarily stop the verification process when the candidate is currently employed, ...
How to regrade a check status to closed or verified
This article explains when and how Company Admins can regrade a background verification check to Closed or Verified, along with permissions and system behavior. Note - You need to be an Admin user OR an HR user with: Edit permissions for the ...
Check wise statuses - Definition and Color codes
Statuses and their colors: Light Blue Processing / Form Submitted Dark Blue In progress Green Completed (Verified) Red Major Discrepancy Pink Minor Discrepancy Yellow Inconclusive / UTV (Unable to verify) Orange Insufficiency Grey Insuff-Closed / ...
AI-Powered Education Check Grading — What's New
Overview SpringVerify now uses AI to automatically grade Regional Partner Verification (RPV) education checks once the verification partner confirms the result. This speeds up education check completion without any change to what you submit. Who is ...
International Check List
Introduction: Below are the international checks that we can facilitate, ensuring thorough verification for your global needs. Check Country Documents Required Identity Not doable N/A Address All This is doable through Digital Address Verification. ...