Getting Started
What are audit logs?
EngageWith's audit logs provide comprehensive tracking and transparency for admins by recording key actions, including the redemption flow. These logs help admins monitor activity, ensure accountability, and easily review past transactions, making it ...
How do I bulk update user data for EngageWith on Slack?
? Why should you update your user and organization data in EngageWith? Updating your organization's details in EngageWith offers numerous benefits. It enables the assignment of managers, departments, countries, and monthly allowances to users, ...
Removing EngageWith from a Slack channel
?️Please note that only a Slack admin can remove EngageWith from a Slack channel. ?Here are the steps to Remove EngageWith from a Slack channel: Submit the command /remove @EngageWith Click on "Remove" from the pop-up ?You have successfully ...
How do I schedule a call with my Account Manager?
❔ Who can schedule a call with an Account Manager? Only an EngageWith admin has the privilege to schedule a call with an Account Manager. ? How can an Account Manager Help? An Account Manager is there to provide personalized assistance and support ...
How to Schedule a Demo with a Product Specialist?
Quick steps to schedule a Demo with our Product Specialists: Navigate to the EngageWith Home Page. Click on "Schedule a Demo." You will be redirected to the scheduling page, where you can easily schedule a demo call from the available time slots. ...
What is the Request Timeout for EngageWith Recognition Approval?
The Request Time out for the EngageWith recognition Approval is as follows: Kudos: 7 Days Shoutout: 7 Days Here is an article that will help you understand how to enable/disable Approvals for Recognitions in your workspace: Click here to Navigate
What happens if someone joins our workspace on Slack?
If an individual joins your team and is added to a channel integrated with EngageWith, the platform will prompt you to confirm whether the new team member should be activated or not. If a substantial number of people are joining your team, you can ...
Who can set up EngageWith in my Slack workspace?
The default setting in your Slack workspace allows any member to add EngageWith without requiring approval from the workspace owner. However, if your workspace owner has enabled app approval, you can either request their approval to add the app ...
Can I recognize multiple people at the same time?
Yes, it is possible to recognize multiple people simultaneously in your workspace. Follow these steps to do so: Navigate to the channel where EngageWith was added. Type /engagewith in the chat. Click on the "Recognize Someone" pop-up. Select the type ...
How do I recognize someone from the EngageWith homepage?
Here are the steps to recognize your peers using EngageWith from the homepage on Slack: Navigate to EngageWith on your Slack. Click on "Make a Recognition." Choose your preferences: Type of Recognition - Kudos/Shoutout. If you are an Admin, you can ...
How to Set up EngageWith on Slack?
Schedule a call with our Product Specialists to install and set up EngageWith. You can also setup EngageWith using the below steps: A) Installing EngageWith Install the EngageWith App from the Slack App Directory Click Allow EngageWith to access your ...