FAQs
Types of Background Verification Checks — FAQ
Q. What is ID/Identity Verification? ID/Identity verification confirms that a person's identity matches the identity proof/document they submitted. It's a foundational check required for many other verifications, such as employment, education, court, ...
All the checks you need are in one place
SpringVerify provides a comprehensive suite of background verification checks. Below is the full list of available checks, their descriptions, and turnaround times (TAT). ⚖️ Criminal & Legal Checks Check Description TAT Police Clearance Certificate ...
International Check List
SpringVerify supports a range of international background verification checks. Below is the full list of available checks by country, along with descriptions and turnaround times (TAT). 🇺🇸 United States Check Description TAT FACIS Level 3 Checks ...
How to Use Intermediate Address Collection on BGV Form
What is Intermediate Address Collection on BGV Form? Intermediate Address Collection on the BGV Form is a SpringVerify feature that prompts candidates to declare all residential addresses they have lived at within a configurable lookback period — not ...
AI-Powered Education Check Grading — What's New
Overview SpringVerify now uses AI to automatically grade Regional Partner Verification (RPV) education checks once the verification partner confirms the result. This speeds up education check completion without any change to what you submit. Who is ...
How AI Auto-Resolves Insufficiencies
Overview When a candidate responds to an insufficiency — by uploading a document, adding a comment, or both — SpringVerify AI now automatically evaluates the response and clears the insufficiency if it's satisfied. This means faster TAT and fewer ...
How SpringVerify AI Automatically Processes Address Checks
Overview When a candidate submits their BGV form with address documents, SpringVerify's AI now reads, validates, and processes the check automatically — no manual action needed from your team or ours. Who is this for? Company Admins and HR teams who ...
Viewing and Downloading Candidate Background Verification Forms
As a Company Admin (CA), you can now view and download the background verification (BGV) forms submitted by candidates in their original state. Once a candidate submits their BGV form, authorized users can access the form exactly as it was submitted ...
What are Candidate Analytics?
Overview SpringVerify Candidate Analytics refers to the data-driven insights and reporting tools built on top of SpringVerify’s background verification and screening processes. It helps recruiters, HR teams, and hiring managers to get a snapshot of ...
What to do if you forget your password?
If you forget your password while trying to log in to SpringVerify, follow these steps to reset it: Step 1: Go to the Login Page Navigate to the SpringVerify login page. Step 2: Click on "Forgot Password?" On the login page, you will see an option ...
Understanding PCC Validation
What is a Digital PCC? A digital PCC is an electronic version of a traditional PCC issued by the police. It verifies your criminal history for a specific period. Key Considerations for a Digital PCC: 1. Barcode/Application Number: This unique ...
Guide for Conducting Educational Verification When Original Documents Are Required by the University
Steps for Direct University Document Verification: When a university requests original documents for verification, the check is graded as “Unable to Verify” if original documentation cannot be provided. However, the verification process can proceed ...
Importance of sharing Reporting Manager and HR contact details in the BGV form
We gather HR and Manager information to facilitate employment verification. This data aids us in swiftly reaching the Point of Contact (POC) within the company, thereby minimizing the turnaround time (TAT) for the verification process. Nevertheless, ...
Address Verification Types
Types: Digital Address Verification Physical Address Verification Postal Address Verification Processes: Digital Address Verification -In this verification process, candidates will receive a considerate email notifying them that their Digital Address ...
Check wise statuses - Definition and Color codes
Statuses and their colors: Light Blue Processing / Form Submitted Dark Blue In progress Green Completed (Verified) Red Major Discrepancy Pink Minor Discrepancy Yellow Inconclusive / UTV (Unable to verify) Orange Insufficiency Grey Insuff-Closed / ...
Turnaround Time for Checks ( TAT )
Turnaround Time (TAT) refers to the total time required to complete a particular check, measured from the moment the process begins until it is successfully finished. If a check is insufficient or the candidate status is Awaiting Input, TAT is ...
Managing Tags, Categories, Passwords, and Settings
Here is more info: Manage Tags: You can assign tags to candidates that you are adding for your internal identification purposes. ex. Developer Manage Category: You can categorise candidates that you are adding for ease of managing/tracking. ex. IT ...
Understanding Drug Test Panels: What’s Included in Each Test?
SpringVerify offers a range of drug screening options tailored to different compliance and employment requirements. These drug tests are categorized by the number of substances screened—commonly referred to as "panels." Below is a breakdown of the ...
How many years of court records are checked for court verification?
We cover all digitally available records that is made available by courts of India on https://ecourts.gov.in/ecourts_home/ irrespective of the time period.
SpringVerify Dashboard Related FAQs
Q. Can HR select the checks on the dashboard before initiating the case? Yes, HR can select the preferred package and add any specific checks for each candidate. Here’s how: Step 1: Add Candidate Step 2: Select Packages and Add-on checks When you ...
Operations/Verifications-related FAQs
Q. Can hard/soft copies of documents be sent through the mail? No. The HR or the candidate is expected to enter details and upload documents through the background verification (BGV) form link or the SpringVerify portal only. Uploading bulk data ...